Returns & Refunds Policy

Due to the perishable nature of our artisanal food products, we cannot accept returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a replacement or refund process.

Return Process

• 1.
  Inspect Your Delivery

  Examine your package immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Document Any Issues

  If there are damages or errors, take clear photos of the product and the shipping label as evidence.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos within 2 days of receipt.

• 4.
  Receive Resolution

  Our team will review your claim and issue a full refund or ship a replacement at no extra cost within 3-5 business days.